Returns & Exchanges

We want you to be completely satisfied with your purchase. We offer a 30-day return policy for most jewelry, provided items are in original, unworn condition with security tags attached.

Return Process

• 1.
  Initiate Request

  Visit our online return portal or contact customer service to receive a Return Authorization Number.

• 2.
  Secure Packaging

  Place the item in its original presentation box and secure it inside a sturdy shipping carton with all original certificates.

• 3.
  Affix Label

  Print and attach the prepaid, fully insured shipping label provided by our concierge team.

• 4.
  Quality Inspection

  Once received, our gemologists will inspect the item, and your refund will be processed within 5 business days.